Supplements

Two lanes, path-dependent (§A1). Rachael assigns claims → Kareem (field + Spanish crew comms) / Chris (office). Schema = the historical KPI sheet — Orig → Pre-Sup → Final on every row.

assumption— shape settles with the Kareem recording

Open pre-sups

denials/partials being upgraded

Open post-sups

each one holds a FINAL invoice

Blocked on photos

can't submit until crew photos land

Uplift MTD

$13,250

Final − Orig, settled this month

Pre-sup lane 4 open

attaches at carrier decision — ANY outcome

Upgrades denials/partials. On those paths it runs pre-contract — the deal signs only after supplement approval. Partials gate production on the HO financial-responsibility doc.

J-1043Priya NatarajanAllstateawaiting carrierdenied9d

$0→$31,200→—⏰ 11d left on 20-day clockpre-contract — signs only after approvalKareem

full denial — pre-sup is the whole deal; deal signs only on approval

J-1042Dave & Marcia HendersonState Farmapprovedpartial14d

$16,900→$24,800→$24,800Kareem

approved 07-17 — production HELD on the HO financial-responsibility doc

J-1060Marta JimenezFarmersdocs neededpartial

$12,300→$18,750→—pre-contract — signs only after approvalKareem

ITEL + photo annex outstanding — clock starts at submission

J-1061Bo & Tessa WhitmerUSAAsubmitteddenied18d

$0→$22,400→—⏰ 2d left on 20-day clockpre-contract — signs only after approvalChris

week-3 reminder fired — escalation call scheduled

J-1062Alan PryceTravelersawaiting carrierpartial23d

$14,100→$20,900→—⏰ 20-day clock — 3d OVERDUEpre-contract — signs only after approvalChris

20-day statutory response OVERDUE — DOI-complaint language in the next follow-up

Post-sup lane 3 open

attaches after install — blocks FINAL invoice

Gated on production photos + at-incurrence receipts. Rachel’s AR queue (I1) reads the same rows — the final invoice releases when the supplement settles.

J-1052Grant & Ellie MossFarmersawaiting carrier12d

$24,700→—→$28,900⏰ 8d left on 20-day clockphotos ✓receipts ✓Chris

decking + I&W overage — final invoice (INV-901) holds until settled

J-1047Tom BrackenCash / Financeapproved

$15,200→—→$16,750photos ✓receipts ✓cash/finance — bid increase, same uplift objectChris

retail change order — Orig→Final bid increase, same uplift object, no carrier

J-1063Denise OkaforAllstatedocs needed

$19,800→—→—photos missingreceipts ✓Kareem

crew photos missing (Kareem chasing — Spanish crew comms); can't submit

J-1064The Buhler FamilyState Farmdocs needed

$26,400→—→—photos ✓receipts missingChris

at-incurrence receipts missing — SRS return credit not yet uploaded

J-1065Ray & Lou Ann SperryTravelerspaid

$17,600→—→$21,400photos ✓receipts ✓Kareem

settled 07-14, paid 07-16 — $3,800 uplift realized

Uplift is not insurance-only — the Cash / Finance row above is an Orig→Final bid increase riding the same object (§A1, KPI-sheet evidence). Per-carrier history on N2.