Scorecards
J4Person + crew report cards, trailing 90d. Grades derive from thresholds set in admin — the same number always earns the same grade, no manager math.
People
Dominic V. · Sales rep
A-Sets
41
Closes
17
Close rate
41%
Revenue
$402,000
Callbacks
2
SLA breaches
0
Zach R. · Sales rep
B+Sets
36
Closes
12
Close rate
33%
Revenue
$291,500
Callbacks
4
SLA breaches
1
Colbie S. · Office / CS
BSets
0
Closes
0
Close rate
—
Revenue
—
Callbacks
38
SLA breaches
3
Crews
Crew 2 — Ramirez
A-Installs
14
Punch-return rate
7%
Photo checklist
98%
Damage claims
0
Crew 5 — Delgado
BInstalls
11
Punch-return rate
18%
Photo checklist
84%
Damage claims
1
Every number is the same ledger the fixed six (J1) read — a scorecard is a lens, not a second source. Grade thresholds live in admin and apply uniformly.